Kualitas Sistem Informasi Pencatatan dan Pelaporan Kejadian Ikutan Pasca Imunisasi Menggunakan Metode Webqual 4.0

Abstract

Along with high immunization coverage, the use of vaccines has also increased, and as a result, events related to immunization have also increased. The Ministry of Health of the Republic of Indonesia has used KIPI Recording and Reporting Information System to find out the reaction of the immunization given, this system is used by all provinces in Indonesia which are regulated in the Minister of Health Regulation of the Republic of Indonesia. This study wants to test the quality of the website as an independent variable whether it affects user satisfaction after accessing the information system of Post Immunization Inclusion and Reporting Events. Website quality as a variable has three components, namely usability quality, information quality, and interaction quality. By using a sample of users as many as 75 people. This study uses SPSS 2.4 in the data processing. Research results from the rating scale illustrate that the evaluation of Information Systems for Reporting and Reporting of Post-Immunization Occurrence events has a very good rating scale, this is evidenced from the 301-375 useability scale, which gets 316.1 results, which means that usability is very good, from a scale of 301-375 information quality get 332.8 results which means that information quality is very good value and from a scale of 301-375 Service Interaction Quality get a result of 308.5 which means Service Interaction Quality is very good value.

Abstrak - Meningkatnya penggunaan vaksin yang diiringi oleh tingginya cakupan imunisasi mengakibatkan timbulnya kejadian yang berhubungan dengan imunisasi. Kementerian Kesehatan Republik Indonesia telah menggunakan Sistem Informasi Pencatatan dan Pelaporan KIPI untuk mengetahui reaksi dari imunisasi yang diberikan, Sistem ini digunakan oleh seluruh provinsi di Indonesia berdasarkan Peraturan Menteri Kesehatan Republik Indonesia. Penelitian ini akan menguji terhadap kualitas website Sistem Informasi Kejadian Ikutan Pasca Imunisasi sebagai variabel bebas sejauh mana website ini dapat mempengaruhi penggunanya saat mengakses Sistem Informasi Pencatatan dan Pelaporan Kejadian Ikutan Pasca Imunisasi. Sebagai variabel penilaian terdiri dari 3 komponen yaitu Kualitas kegunaan (Useability), Kualitas Informasi (Information Quality) serta Kualtias Interaksi (Interaction Quality) dengan menggunakan sampel sebanyak 75 orang. Dalam pengolahan data penelitian kualitas website terhadap Sistem Informasi Pencatatan dan Pelaporan Kejadian Ikutan Paca Imunisasi ini menggunakan SPSS 2.4 dalam pengolahan data. Hasil penelitiam dari rating scale mengambarkan bahwa penilaian terhadap Sistem Informasi Pencatatan Dan Pelaporan Kejadian Ikutan Pasca Imunisasi mendapatkan rating scale sangat baik, hal tersebut dibuktikan dari skala 301-375 useability mendapatkan hasil 316.1 yang artinya usability bernilai sangat baik, dari skala 301-375 information quality mendapatkan hasil 332.8 yang artinya information quality bernilai sangat baik dan dari skala 301-375 service interaction quality mendapatkan hasil 308.5 yang artinya service interaction quality bernilai sangat baik.