Pengaruh Budaya dan Tunjangan Terhadap Kinerja Pegawai Pada Bagian Protokol Kabupaten Lampung Selatan

Agustuti Handayani, Rizky Zul Indrawan


The problems of this study were: (1) Does organisational culture affect the performance of the employees in the Protocol Section of the South Lampung Regency Secretariat. (2) Does performance reward affect employee performance in the Protocol Section of South Lampung Regency Secretariat. (3) Does organisational culture and performance reward together affect employee performance in South Lampung Regency Secretariat Protocol Section. The study uses quantitative techniques aimed at discovering the influence of independent and dependent variables and testing the significance of the influence among these variables. In this way, the extent of influence of independent variables on dependent variable is known. The survey technique is used to take samples from the population. Samples are taken that are representative. They are analysed to draw conclusions that can then be generalised to the population. The results show that (1) some organisational culture variables have a positive and significant effect on employee performance. The more conducive (good) organisational culture, the more the performance of employees in the Regional Secretariat Protocol Section South Lampung Regency will improve. (2) The performance allowance variable has a positive and significant effect on the performance of the RSO. This shows that the better performance allowance in this case, providing compensation and commissions will further improve performance of employees in Regional Secretariat Protocol Section South Lampung Regency. (3) It is also found that organisational culture and performance bonus combine to produce a positive and significant effect on performance.


Organizational Culture; Performance Allowances; Employee Performance

Full Text:



Ahmad, I., & Gao, Y. (2018). Ethical leadership and work engagement. Management Decision, 56(9), 1991–2005.

Alamri, M. S., & Al-Duhaim, T. I. (2017). Employees Perception of Training and Its Relationship with Organizational Commitment among the Employees Working at Saudi Industrial Development Fund. International Journal of Business Administration, 8(2), 25.

Al-Swidi, A. K., Gelaidan, H. M., & Saleh, R. M. (2021). The joint impact of green human resource management, leadership and organizational culture on employees’ green behaviour and organisational environmental performance. Journal of Cleaner Production, 316, 128112.

Aos, A., Herawati, A. R., & Warsono, H. (2022). Implementing the e-Kinerja System at the Department of Public Works and Spatial Planning, Cirebon Regency, Indonesia. Journal of Madani Society, 1(1), 26–33.

Bankins, S., & Waterhouse, J. (2019). Organizational Identity, Image, and Reputation: Examining the Influence on Perceptions of Employer Attractiveness in Public Sector Organizations. International Journal of Public Administration, 42(3), 218–229.

Barusman, A. R. P., & Habiburrahman, H. (2022). The role of supply chain management and competitive advantage on the performance of Indonesian SMEs. Ncertain Supply Chain Management, 10(2), 409–416.

Bauer, G. R., Churchill, S. M., Mahendran, M., Walwyn, C., Lizotte, D., & Villa-Rueda, A. A. (2021). Intersectionality in quantitative research: A systematic review of its emergence and applications of theory and methods. SSM - Population Health, 14, 100798.

Bloomfield, J., & Fisher, M. J. (2019). Quantitative research design. Journal of the Australasian Rehabilitation Nurses Association, 22(2), 27–30.

Camp Montoro, J., Boyle, L. A., Solà-Oriol, D., Muns, R., Gasa, J., & Garcia Manzanilla, E. (2021). Effect of space allowance and mixing on growth performance and body lesions of grower-finisher pigs in pens with a single wet-dry feeder. Porcine Health Management, 7(1), 7.

Davidescu, A. A., Apostu, S.-A., Paul, A., & Casuneanu, I. (2020). Work Flexibility, Job Satisfaction, and Job Performance among Romanian Employees—Implications for Sustainable Human Resource Management. Sustainability, 12(15), 6086.

de Geus, C. J. C., Ingrams, A., Tummers, L., & Pandey, S. K. (2020). Organizational Citizenship Behavior in the Public Sector: A Systematic Literature Review and Future Research Agenda. Public Administration Review, 80(2), 259–270.

Dwiyanto, A. (2006). Mewujudkan Mewujudkan Good Governance Melalui. Pelayanan Publik. UGM Press.

Hajiali, I., Fara Kessi, A. M., Budiandriani, B., Prihatin, E., Sufri, M. M., & Sudirman, A. (2022). Determination of Work Motivation, Leadership Style, Employee Competence on Job Satisfaction and Employee Performance. Golden Ratio of Human Resource Management, 2(1), 57–69.

Huizi, Z., & Xuewei, L. (2021). Quantitative Research on the Evolution Stages of We-media Network Public Opinion based on a Logistic Equation. Tehnicki Vjesnik - Technical Gazette, 28(3).

Jamal Ali, B., & Anwar, G. (2021). An Empirical Study of Employees’ Motivation and its Influence Job Satisfaction. International Journal of Engineering, Business and Management, 5(2), 21–30.

Jamieson, M. K., Govaart, G. H., & Pownall, M. (2023). Reflexivity in quantitative research: A rationale and beginner’s guide. Social and Personality Psychology Compass, 17(4).

Joseph, O. O., & Kibera, F. (2019). Organizational Culture and Performance: Evidence From Microfinance Institutions in Kenya. SAGE Open, 9(1), 215824401983593.

Koo, B., Yu, J., Chua, B.-L., Lee, S., & Han, H. (2020). Relationships among Emotional and Material Rewards, Job Satisfaction, Burnout, Affective Commitment, Job Performance, and Turnover Intention in the Hotel Industry. Journal of Quality Assurance in Hospitality & Tourism, 21(4), 371–401.

Kurniawati, D., Kurdi, Moh., & Furqani, A. (2023). Implementation of Performance Allowance Reduction through Work Discipline on Employee Performance at the Department of Population and Civil Registration of Sumenep Regency. International Journal of Multidisciplinary Approach Research and Science, 1(02), 139–146.


Meng, J., & Berger, B. K. (2019a). The impact of organizational culture and leadership performance on PR professionals’ job satisfaction: Testing the joint mediating effects of engagement and trust. Public Relations Review, 45(1), 64–75.

Meng, J., & Berger, B. K. (2019b). The impact of organizational culture and leadership performance on PR professionals’ job satisfaction: Testing the joint mediating effects of engagement and trust. Public Relations Review, 45(1), 64–75.

Miao, Q., Newman, A., Schwarz, G., & Cooper, B. (2018). How Leadership and Public Service Motivation Enhance Innovative Behavior. Public Administration Review, 78(1), 71–81.

Nagore García, A., & van Soest, A. (2022). How does an allowance for a non-working younger partner affect the retirement behaviour of couples? Journal of Pension Economics and Finance, 21(4), 582–612.

Naranjo‐Valencia, J. C., Jimenez‐Jimenez, D., & Sanz‐Valle, R. (2017). Organizational culture and radical innovation: Does innovative behavior mediate this relationship? Creativity and Innovation Management, 26(4), 407–417.

Nelson, K. S., Nguyen, T. D., Brownstein, N. A., Garcia, D., Walker, H. C., Watson, J. T., & Xin, A. (2021). Definitions, measures, and uses of rurality: A systematic review of the empirical and quantitative literature. Journal of Rural Studies, 82, 351–365.

Niati, D. R., Siregar, Z. M. E., & Prayoga, Y. (2021). The Effect of Training on Work Performance and Career Development: The Role of Motivation as Intervening Variable. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4(2), 2385–2393.

Pajrin, Z. N., Syamsuri, Abd. R., Nasution, L., & Ichsan, R. N. (2022). Influence of the Wage System, Work Environment and Welfare Benefits on Employee Work Productivity of PT. Samawood Utama Work Industries Tanjung Morawa, Deli Serdang, North Sumatra. International Journal of Business, Technology and Organizational Behavior (IJBTOB), 2(6), 646–656.

Pedrosa, J., Sousa, L., Valentim, O., & Antunes, V. (2021). Organizational culture and nurse’s turnover: A systematic literature review. International Journal of Healthcare Management, 14(4), 1542–1550.

Rivaldo, Y., & Nabella, S. D. (2023). Employee Performance: Education, Training, Experience and Work Discipline. Quality - Access to Success, 24(193).

Robbins, S., & Coulter, M. (2007). Management (J. Timothy, Ed.; 8th ed.). Pearson Education.

Rudd, G., Meissel, K., & Meyer, F. (2021). Measuring academic resilience in quantitative research: A systematic review of the literature. Educational Research Review, 34, 100402.

Strijker, D., Bosworth, G., & Bouter, G. (2020). Research methods in rural studies: Qualitative, quantitative and mixed methods. Journal of Rural Studies, 78, 262–270.

Sukmana, P. (2022). The Influence of Human Resource Capability and Performance Allowances on Employee Work Performance at the Directorate of Regional Budget Planning, Directorate General of Regional Financial Development, Ministry of Home Affairs Indonesia. Journal of Economics, Finance And Management Studies, 05(04).

Syamsurizal, S., Barusman, A. R. P., & Haninun, H. (2018). Pengaruh Pengawasan, Sarana-Prasarana, Dan Kepuasan Kerja Terhadap Kinerja Pegawai Dinas Kebersihan Dan Pertamanan Kota Bandar Lampung. Visionist, 7(2), 1.

Williamson, S., Colley, L., & Foley, M. (2022). Public servants working from home: Exploring managers’ changing allowance decisions in a COVID-19 context. The Economic and Labour Relations Review, 33(1), 37–55.

Yu, Y., & Dong, G. (2023). A Study on the Demand Orientation and Satisfaction Strategies for Vocational Training of Child Welfare Workers in China (pp. 903–913).

Yulianto, H., Nurpadilah, L., Manajemen STIE Wira Bhakti Makassar, P., & Manajemen STIE Yayasan Pendidikan Ujung Pandang Makassar, P. (2022). Pengaruh Tunjangan Kinerja terhadap Kinerja Pegawai melalui Kepuasan Kinerja Sebagai Variabel Mediasi. SEIKO : Journal of Management & Business, 5(1), 2022–2343.



  • There are currently no refbacks.

Lisensi Creative Commons
Ciptaan disebarluaskan di bawah Lisensi Creative Commons Atribusi 4.0 Internasional.