TINJAUAN YURIDIS PENYELESAIAN SENGKETA AKIBAT SKIMMING PADA SEKTOR PERBANKAN

Titie Syahnaz Natalia

Abstract


This research has purposed to discover the legal protection for a customers
which is using ATM card in Indonesia banking systems and to discover the dispute
resolution against skimming system in banking sector. This research used normative
research method. The conclusion from this study that is the legal protection for
customers who is using ATM cards is based Act Number 8 of 1999 concerning
Customer Protections and Act Number 21 of 1999 concerning Financial Services
Authority especially on The regulation of Financial Services Authority Number
1/POJK.07/2013 concerning Customers Legal Protection on Financial Services. The
dispute resolutions for skimming system problems can be resolved by litigation and
non litigation.


Keywords


Legal Protection, Customers, Skimming

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References


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